In the opening New E-mail Delivery Location dialog box, please click to highlight the Inbox of new email account you will move emails into, and click the OK button. See screenshot above. Click the OK button in the Account Settings dialog box. For Outlook 2007 and previous, when you configure multiple POP3 accounts in Outlook, all the emails will be delivered to the same Inbox folder. In Outlook 2010, Outlook 2013 and Outlook 2016, mail for POP3 accounts is delivered to their own dedicated pst-file.
I have 3 accounts delivering and sending email to/from Outlook 2016 on my PC: an ISP Account (Pop), an Outlook.com account (Exchange ActiveSync), and a Gmail account (IMAP). In two weeks or so, I will be dropping (changing to another) my current ISP, so the current ISP account is going to disappear. The first question is: is there a way to transfer the email in the ISP account in its many sub folders to the Outlook.com account (without 'forwarding them individually' to the outlook.com account email address)?
Second, I am guessing that because I created my Microsoft Account using my ISP email address, in Outlook 2016, it is always the first account opened in Outlook 2016 mail (even if not designated as the 'default' account) and I must be in its account to see the 'Send/Receive All Folders' button on the Outlook 2016 ribbon. Is this correct? When the time comes for me to delete the ISP account from Outlook, where will this button show up?
Hi Curmudgeon10, For the first question, you can export the emails from your ISP account to a.PST file and then import it to your Outlook.com account. Here are the steps for your reference: 1. For your second question, I understand that the 'Send/Receive All Folders' button only shows up under your ISP account.
Based on my experience, the 'Send/Receive All Folders' button shows up in all the accounts we have configured in the Outlook client. The issue might be related to the Outlook client itself. Please to troubleshoot the issue. If the issue persists, and re-add your accounts.
If the issue persists after trying the above steps, as our forum focuses on Office 365 online services, for the Outlook client related issues, I suggest you post them in our for professional assistance. Thanks for your understanding.
![For For](http://www.cumc.columbia.edu/it/howto/email/img/macimportlocal.jpg)
Regards, Robert.
I have just installed MS Outlook 2016. I have created my hotmail account and also a GMail account as IMAP. Everything works fine: Outlook retrieves my email both from hotmail and GMail. I have several personal folders in my hotmail account that are displayed in the left pannel. If I move an outlook email to one of these folders, no problem. But when I move a GMail email to the same folder, I have an error message that tells me that I can't move the email and that my service provider does not support this operation.
Before I was using MS Outlook 2010 and I could do this without any issue. Could you please help? If you changed Gmail to POP, it will use a PST file not an OST file for sure.
There was some different setup in your Outlook 2010. You cannot go to Gmail Web Mail and move email to Hotmail Web Mail but 'drag/drop'. These are different systems and you cannot do this. IMAP replicates your web mail into Outlook and trying to move between the systems won't work like this. It WILL work if both accounts are POP - I have done this for years. Close Outlook.
Look where your Outlook files are stored (likely Document/Outlook) and make secure copies of PST and OST files. Go to Control Panel / Mail and delete the Outlook Profile. This will delete your accounts so know how to remake them.
Open Outlook, make a new Profile, make new accounts as POP (assuming you want to do that), make sure you point them to the same data file and try again. If you want to stick with IMAP (and there are reasons to do this) you cannot move mail between accounts.